Privacy Policy

Last updated: June 18, 2026

Introduction

This privacy policy explains how gloressa-shine.com collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that any information you provide is handled responsibly.

Information We Collect

We may collect the following types of information:

Name and contact information including email address
Information about your pet including name, breed, age, and health details
Service preferences and booking history
Technical data including IP address, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We collect and process your personal information for the following purposes:

To provide and deliver the services you request
To communicate with you about appointments, service updates, and inquiries
To improve our services and develop new offerings
To maintain records for business and legal purposes
To analyze website usage and optimize user experience

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contract performance: processing is necessary to fulfill our service agreement with you
Legitimate interests: processing is necessary for our business operations and does not override your rights
Legal obligations: processing is required to comply with applicable laws
Consent: you have explicitly agreed to processing for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.

Third Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

Service providers who assist in operating our website and conducting business, subject to confidentiality agreements
Legal authorities when required by law or to protect our rights
Business transfers in the event of a merger, acquisition, or sale of assets

Your Rights

Under applicable data protection laws, you have the following rights:

Right to access: request copies of your personal data
Right to rectification: request correction of inaccurate data
Right to erasure: request deletion of your data under certain conditions
Right to restrict processing: request limitation of how we use your data
Right to data portability: request transfer of your data to another organization
Right to object: object to processing based on legitimate interests

Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at [email protected].